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I. Information we collect
Canucktel may collect information, including your name, address, telephone number,
email address and credit card information. We collect all or some of this information
when you:
- Place an order online or by phone
- Participate in a survey or contest.
- Request to receive email updates or promotions
- Create an account and/or save your information with us online
- Are referred to us through a marketing promotion
In the course of any sales transaction with Canucktel, we will transfer your information
to your credit card company for confirmation and completion of your purchase. In
some cases, your shipping address might be transferred to a third-party fulfillment
center solely for the purpose of shipping your order.
II. What we do with your information
When you place an order through Canucktel, we use your personal information to process
your order, and contact you with any questions via phone, email, or postal mail.
Additionally, when you create an account with Canucktel and/or make a purchase with
us, we will send you information regarding our promotions, products, and services.
If you enter your information in response to any of our contests or promotions we
will use your personal information (email, phone number, or postal address) to send
you information regarding our other promotions, products, services, and contests,
unless you opt-out within your Account Preferences. On occasion, we might use your
information to contact you to learn about your experiences with Canucktel and to
conduct our own market research.
III. Information we share with others and your privacy rights
If you opt-in to receiving information from selected third-parties, Canucktel may
share your personal information with a third-party organization. You would only
be contacted by this third-party organization in order to inform you about offers
and promotions that might be of interest to you.
In the event that Canucktel is sold, in part or in total, we will disclose your
personal information to the purchaser, pending adherence to the terms and conditions
of this privacy policy.
As required by law, Canucktel has the right to disclose information about you in
response to law enforcement requests or the legal process. Additionally, we retain
these rights in order to protect the interest and assets of Canucktel.
IV. Your choices
At any point, you may review, change or delete parts of your personal information
by accessing your account online. Simply log-in via the "My Account" section
on Canucktel's site and you will be able to edit your information. If you prefer,
you may contact our Customer Service Team via phone to update your information at
any time.
If you choose at any time to no longer receive communications from Canucktel, either
by email, telephone, or postal mail, simply contact us at the address below or unsubscribe
by clicking on the link provided in each email communication provided by us or simply
email service@canucktel.com
Canucktel Customer Service Department
Phone: 1-855-226-1600
Email: service@canucktel.com
V. How we use email
When you provide Canucktel with your email address, expect to receive emails from
us responding to your request or with information necessary to process your order.
After placing your order with us, you will receive an email confirmation.
Canucktel sends promotional emails, on occasion, to those individuals who have agreed
to receive it. If you choose at any time to no longer receive email communications
from Canucktel, simply unsubscribe by clicking on the link provided in each email
communication provided by us.
VI. Links to other sites
From time to time, Canucktel may choose to provide links to relevant third-party
websites. These websites work independently from Canucktel and have their own established
privacy and security policies. We encourage you to research these policies before
providing your personal information. Canucktel is not responsible for the content
or practices of any linked websites, and provides links only for the convenience
and information of our visitors.
VII. Updating or reviewing your information
To update your personal information you may access your account online. In an effort
to keep your information private, we will validate your identity prior to you updating
or reviewing your information.
VIII. Security
Canucktel is committed to keeping your personal information secure, and makes every
effort to protect against its loss, misusage, or alteration. To protect your data,
we use a variety of technologies and processes. Additionally, Canucktel provides
only the information necessary to our outside companies, in order for them to fulfill
their responsibilities.
Canucktel protects & encrypts your order information using Secure Sockets Layer
(SSL) technology as it is transmitted over the Internet. If your browser or firewall
does not support SSL, you will not be able to place an order online at Canucktel.
If you are not able to access our secure server for any reason, our customer service
team would be happy to assist you via phone.
IX. Privacy of children on our website
Children should always ask their parents for permission before providing any personal
information online (such as their names, email addresses, and phone numbers) to
us or to anyone else. No information should be submitted or posted on this site
by any Minor (a guest under 18 years of age).
Minors are not allowed to participate in any of our contests or promotions.
X. Policy changes
On occasion, we will change our privacy policy to reflect modifications in our use
of your information. Any changes will be posted to this privacy policy on our website.
We encourage you to check back occasionally for updates to our policies.
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